Business Analyst Our Banking client is offering an exciting opportunity for a highly skilled Business Analyst to join their Edinburgh based team for 6 months...
2nd Line Support Analyst - Edinburgh - 6 Month Contract
Our Banking client is offering an exciting opportunity for a 2nd Line Support Analyst to join their Edinburgh based team on a 6 month contract.
The successful candidate will have the following skills/knowledge:
- Windows 10 Platform knowledge
- Previous experience in a 2nd Level support role
- Previous experience in end user support and customer service
- Good Microsoft Office 2010 knowledge
- A good listener and articulate communicator
- Ability to remain calm and patient when under pressure
- Good time management
- Microsoft VBA
- Exposure to Citrix Technologies
- Exposure to Windows 2008 R2 Server technologies
- Understanding of ITIL processes
Should this 2nd Line Support Analyst position be of interest please submit your CV and I will be in contact by telephone as required.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age