Business Process Analyst - Pensions

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Job Ref: 50184760
Sector: Business Change, Strategy & Analysis
Date Added: 17 August 2017
  • Redhill, Surrey, England
  • Competitive
  • Nancy Simmons
  • 0207 654 1018

Business Analyst

I am currently recruiting a Business Analyst with specialist experience within the Pensions industry working with workflows and business processes to work on a rolling 6 month contract in Redhill, Surrey.

Key Responsibilities

  • Work closely with clients and/or the business to identify and analyse core business processes and workflows
  • Design functional workflows
  • Facilitating workshops with SME's (Subject Matter Experts)
  • Identify operational efficiency opportunities.
  • Development of clear and detailed process maps and business requirements
  • Identifying issues and risks
  • Ideally, subject matter expert in Insurance and/or Pensions Administration Systems. The candidate must have strong technical skills in mapping a business process into a workflow
  • Perform business process modelling using Visio to appropriate levels of detail (level 1, level 2, etc.) to ensure stakeholder agreement and support of the processes
  • Design and produce workflow specifications for the implementation of the functional business process and corresponding workflows using in-house proprietary Workflow Management Software.
  • Scope business processes and facilitate process scoping and modelling sessions
  • Deliver functional, technical, and system workflow specifications for complex business processes in a clear and concise manner
  • Convincing and presenting proposals by way of high level solutions to end users and/or stakeholders.
  • Develop use cases and perform testing coordination
  • Provide support for user acceptance testing and participate in testing of new system functionality.
  • Collaborate with architects, developers, system analysts and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.

The Requirements:

  • Proven experience as a Business/Workflow Analyst on large and complex projects within an insurance, claim processing or pensions industry.
  • Strong skills in Process Mapping and Business Process Reengineering
  • Able to grasp new concepts quickly, demonstrating understanding of the implications of technical issues on business requirements and / or operations, and ability to work independently and as a member of the team
  • Skilled at Business Process Analysis (to the degree that you can use an electronic tool such MS Visio to capture an as-is business process)
  • Skilled at producing application and business requirements
  • Strong analytical skills with a demonstrated ability to extensively analyse business processes and workflows
  • Experience facilitating workshops and focus groups
  • Strong business/client engagement skills

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age