Linux Support Analyst

Job Ref: 50186807
Sectors: Support & Administration, Cloud & DevOps
Date Added: 30 October 2017
  • East London, London, England
  • £450 - £475 per Day
  • Faith Bowman
  • 0113 200 2316

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My client based in Shoreditch are seeking a technical support analyst with strong experience with linux, sql, ticketing and log analysis.

Skills required:

  • Expert on production Linux systems both Debian and Red Hat based
  • Expert in Postgresql and Mysql
  • Expert in Issue management and ticketing systems

A good mix of the following skills is also desirable:

  • Scripting languages and programming languages e.g. bash, python, php, java or go
  • Docker, Docker Compose
  • Kubernetes
  • ELK stack
  • Basic TCP/IP protocols (TCP, UDP, IP, DNS, HTTP)
  • AWS
  • Agile Development practices
  • GIT/Github Tools

Key responsibilities:

- Hands on Investigation of incidents and problems, using logs from supported platform as well as liaison with third parties

- Forming part of the 24x7 2nd line on call support rota

- Engage with members in the team like business analysts, developers and testers to ensure the development of hotfixes are fit for purpose

- Experience with 24x7 production environment

- Support the development of new products and bringing them into live production use

- Support and evolve the monitoring and operational tools to better run and operate DevOps solutions

- Liaison with 1st line support teams, and wider stakeholder teams across the organisation

- Work with members of the team to manage the releases in the Pe-Production & Production system

- Ability to understand complex systems and issues and communicate these to both technical and non-technical peopl.

To find out more please apply today!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age