Break Fix Engineer: In this role you will provide technical support activities as part of service provision and/or projects deployment, this includes; installation, troubleshooting, problem...
Break Fix Engineer: In this role you will provide technical support activities as part of service provision and/or projects deployment, this includes; installation, troubleshooting, problem resolution and maintenance. You will respond to customers regarding operation and malfunctions. The successful candidate will advise customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. You may be mobile or based on site at a customer building or campus.
Successful candidates will have a good mix of the following:
- 1st and 2nd line support
- Build PC's and laptops.
- Support printers and peripherals
- Support users on Windows hardware and software issues
- Support basic network issues
- Provide out of hours support/shift basis or office hours
You will be working on a secure site and will require candidates to go through DV Clearance or be able to transfer current DV Clearance. To be eligible for DV Clearance candidates will have been in the UK for the last 10 years continuously and hold a valid passport.
This is an excellent position to work within a large established IT company to provide high class support with competitive salary and package. For further information please apply within.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age