Process Analyst

Job Ref: 50187630
Sector: PMO, Project & Programme Management
Date Added: 24 November 2017
  • Winchester, Hampshire, England
  • Competitive
  • Lee John
  • 0207 654 1005

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Our corporate client has an immediate requirement for a Process Analyst to join their team based at Hampshire office.

The Process Analyst will join the team to deliver service processes within a business unit in accordance with the clients Service Management Model and based on ITIL best practice.

Main responsibilities:

  • Support process leads with knowledge on data management best practices
  • Design the data model / architecture underlying the simple and efficient processes
  • Facilitate data workshops to capture data definitions
  • Help identify and define process metrics and KPIs
  • Work with Business Intelligence team to get process metrics and KPIs implemented in Qlikview
  • Educate employees on data management and governance best practice


  • Experience developing Qlikview dashboards
  • Experience defining data models for processes and systems
  • Strong knowledge of metric and KPIs best practice and principles
  • Strong math and analysis skills are needed.
  • Experience in business and data analytics field
  • Ideally worked in telecoms / infrastructure organisation before
  • Analytical Skills: working with large amounts of data: facts, figures, and number crunching.
  • Communication Skills: present findings, or translate the data into an understandable document
  • Critical Thinking, Attention to Detail

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age