Service Delivery Leader / Service Delivery Manager

Job Ref: 50190203
Sector: Service Delivery
Date Added: 06 March 2018
  • Milton Keynes, Buckinghamshire, England
  • £35,000 - £40,000 per Annum
  • Conor Quinn
  • 0161 888 2518

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Role: Service Delivery Leader / Service Delivery Manager

Location: Milton Keynes

Salary: Competitive

I am currently recruiting on behalf of an IT Services organisation that requires a Service Delivery Manager to join their expanding team. You will have access to excellent in house training in order to develop your career with a growing organisation along with a fantastic salary & benefits package in addition.

As a Service Delivery Manager you will be accountable for the performance of outsourced/contracted technology services meeting the business and customer requirements with a clear focus on cost management. You will be responsible for the end to end management of workplace services technology; the role will require outstanding leadership and governance skills to govern these services effectively.

Essential Skills

  • Demonstrable experience of contract and service governance within a complex on/offshore outsourced partner environment
  • Demonstrable commercial acumen and financial management
  • Demonstrable management and alignment of service management services to the needs of the business
  • Practical operation of ITIL service delivery processes
  • Previous experience of governing IT service delivery by 3rd party strategic partners

The Service Delivery Manager role will be based in Milton Keynes and comes with a competitive salary along with a fantastic benefits package inclusive of:

  • 25 days holiday + bank holidays
  • Company pension scheme
  • Life Assurance
  • Flexible benefit options

If you're a Service Delivery Manager that is looking for a new challenge and looking to be involved in various projects then please send me your CV asap and I will then give you a call to discuss.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age