Project Manager | Global Cloud Implementation Experience | NW London | FMCG or Pharma backgroundThe role is expected to play a leadership role in delivering...
Salesforce Service Cloud Project Manager - West London
My client is a Large Utilities Company who are currently looking to recruit a Salesforce Service Cloud Project Manager
The key experience and knowledge required for this role includes:
- Experience implementing the Salesforce Service Cloud (CRM) both Classic and Lightening versions connected with other non-Salesforce.com based systems
- Experience in setting up Global Contact Centre/Analytics CRM (multiple markets and languages)
- Experience implementing Salesforce Social Studio / Sprinklr platform
- Experience with GxP projects and regulatory environment
- Managed projects with budget greater than £2 Million
The key responsibilities for this role includes:
- Senior project manager who will be leading a multiple streams project for the consumer relations department, as we are embarking on a substantial digital transformation
- Part of a Project team that are responsible for the end-to-end delivery of Consumer Health's Consumer Relations three tech systems.
- Manage and control scope to ensure commitments are achieved within agreed time, cost, and quality parameters with constant focus on ensuring business benefits are delivered
- Forecast/Plan, acquire, utilize, and manage required project resources and skills appropriately
- Effectively manage project finances - forecasting, tracking costs, validating forecasts, managing accruals, providing on-going reconciliation of resources and other related project expenditures
This is a contract role working for a top company as a Salesforce Service Cloud Project Manager.
To apply please contact:
0207 654 1117
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age