Service Desk Manager - Permanent

Job Ref: 50195626
Sector: Support & Administration
Job Type: Permanent
Date Added: 10 October 2018
  • Birmingham, West Midlands, England
  • Competitive
    ANNUM
  • Ellis Hooson
  • 44 207 654 1031
Lorien https://www.lorien.co.uk https://www.lorien.co.uk/-/media/lorien/logos/lorienlogoweb189x84.png

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Service Desk Manager | Permanent

We are currently recruiting for a Service Desk Manager to join one of our clients in Birmingham in a permanent capacity.

Experience Required:

  • Experience in implementing Service Desk procedures and processes
  • Experience managing incidents and requests, feedback, business requests and communication
  • Experience of providing performance reviews, monitoring, on-boarding, recruiting, HR, etc.
  • Experience of mentoring and motivating staff members
  • Understanding of strategy around Service Desk
  • Proven analytical and problem solving abilities
  • Strong communication skills - written and oral
  • ITIL v3 Foundation - desirable

If you think you would be a good fit for this role, please apply here. We look forward to hearing from you!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
09/11/2018 16:21:13
GBP .