Network Administrator / Network EngineerWe are recruiting for a contract Network Administrator to work for a company based in Cambridge. The focus will be to...
Contractor Support Administrator
Location: Randolph House, 4 Charlotte Lane, Edinburgh, EH24QZ
** Brand New Office - Prime Location **
Lorien Resourcing is looking for an administrator to join an existing team in Edinburgh. You will be the first point of contact for all our contractor queries offering ongoing support around their individual contract of employment. Our continued success, and ambitions plan to grow the team in Scotland, recently saw us move into our brand new Edinburgh office - right in the heart of the city.
Lorien Resourcing is one of the most established and successful recruitment business' in the UK. Turnover figures of £500 million and a 35% growth from the previous year. Boasting very low staff turnover and high staff satisfaction makes Lorien a great place to work. Now part of the 2nd largest Recruitment practise in the UK and 6th largest in the World means the door is open to long term more diverse future career opportunities.
Lorien have a number of clients across the UK were we are engaged with at an RPO, MSP or MV level. These accounts are growing and the number of IT contractors that are on assignment at present that the Contractor Support Team have to support is increasing massively and is looking to double in the near future. We now need to recruit another person to this team to support this growth.
The role of the Contractor Support Administrator is to help and assist all our contractors on client site with ongoing queries and questions around a number of different issues - which are listed below. This is a very busy role in which time management is essential. You will be supporting some very busy corporate accounts.
Some of the Roles and responsibilities will include:
- First point of contact for all contractors
- Running daily reports
- System queries - for example - regarding account resets
- Timesheet queries
- Invoicing queries
- All contract revisions such as extensions, rate changes and cost centre changes
- Sending PDF copies of contracts to contractors
- Early terminating contracts
- Reference requests
- Setting up limited companies for contractors who wish to change
Communication skills are paramount as you will be in constant contact with your colleagues as well as the contractors. We are looking for an extremely organised candidate with good attention to detail. You will be competent with Microsoft Excel and Microsoft Office, however, training will be given on joining the company.
Experience working in a recruitment environment is desired in this role, but we will welcome applications from other sectors that are similar. You need to feel comfortable and confident on the telephone as you will be speaking to contractors and clients on a daily basis.
If you would like the chance to work for Lorien Resourcing apply today!
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age